1 reviews | Active since Mar 2017
******** Access to My bank account
<p>I took out a motor plan with this company more than a year ago. I was sold the policy on the basis that it was a full vehicle motor plan. Upon claiming the following became evident:</p> <p>1. It wasn't a motor plan but in fact a vehicle service plan.</p> <p>2. Before claiming they told me I can cancle at any time I want.</p> <p>3. When claiming it was so much stress that I nearly left the process and used my own money.</p> <p>4. I told them I was going to sell my car and thus wouldn't have need for it.</p> <p> </p> <p>Upon cancellation due to my new car purchase... I was told that I needed to pay the company back all the money they paid out! Whiskey-tango-foxtrot!</p> <p> </p> <p>Then I told them, I'll pay but I want the settling amount. They never came to the party regardless of the 500+ Rands I spent on calling them. I paid and paid only you find out that they added so much ********** costs" that I paid back more than double of what they paid out...!?</p> <p> </p> <p>After almost a year they finally gave me a settlement amount and I paid it but then they debit your account for more money regardless. </p> <p> </p> <p>To date, they are still trying to debit my account and saying I am causing them problems, never mind the fact that I paid these people completely. </p> <p> </p> <p>I would strongly recommend that anyone who considered them to run for the woods as they are ******** and *********** and no one can resolve your problem regardless of the department they put you through... it's like burning a bag of money then asking for relief...</p> <p> </p> <p>This is a loan shekinah type company... be warned... </p> <p> </p> <p>Pathetic!</p> <p> </p>
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that the when the policy was offered to you, the cancellation clause was mentioned during the sales call. We further confirm that your policy has been canceled. However, we will not be able, to offer a refund as per your policy terms and condition.
We apologize for the inconvenience caused and trust that the above meets with your understanding.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that the when the policy was offered to you, the cancellation clause was mentioned during the sales call. We further confirm that your policy has been canceled. However, we will not be able, to offer a refund as per your policy terms and condition.
We apologize for the inconvenience caused and trust that the above meets with your understanding.
Kind regards,
Tumi Bacela
