MB
Madelein B

1 reviews | Active since Aug 2013

19 Feb 2015, 12:03

UNHAPPY CUSTOMER

I have contacted the innovation funds 3 times in this month regarding my faulty TV. the first time I was kept online so the consultant could talk to their \supplier"MNS. MNS gave me a call and said that they will collect my tv on 5 Feb. Well still waiting. On 10 Feb I gave maxicare another call explaining my situation. Oh the problem is MNS don't want to collect"

0
Replies (1)
Innovation Group
Innovation Group's reply19 Feb 2015, 14:12
Official
Hello mmbrown,

Dear Client,

Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.

Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.

We would like to assure you of our commitment to have your complaint resolved as soon as possible.

Best Regards.
Tumi Bacela