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nabelani S
1 reviews | Active since Oct 2016
02 Aug 2019, 15:49
UNHAPPY CLIENT THAT NEEDS HER REFUND
Im HIGHLY Dissaponted, its been 3 weeks and have not received my refund. whats happening?
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Replies (3)
Innovation Group's replyOfficial
02 Aug 2019, 15:52Hi Nabelani, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
Innovation Group's reply02 Aug 2019, 15:52
Official
Hi Nabelani, Thank you for taking the time to contact Innovation Group and notifying us of your complaint. Please be assured your complaint will be reviewed and a consultant will be in touch with you. Thank you. Kind Regards,Complaints Team
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nabelani S's updateReviewer Update
02 Aug 2019, 16:05Im thoroughly disgusted by your service
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nabelani S's update02 Aug 2019, 16:05
Reviewer Update
Im thoroughly disgusted by your service
Innovation Group's replyOfficial
07 Aug 2019, 08:15Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Innovation Group's reply07 Aug 2019, 08:15
Official
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team