tM
thabo M
1 reviews | Active since Mar 2024
06 Mar 2024, 16:09
unhappy client
worst service ever. Regret taking a service plan with them. They never get respond to any query im unhappy with them
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Innovation Group's replyOfficial
07 Mar 2024, 09:07Dear Thabo Mabunda, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply07 Mar 2024, 09:07
Official
Dear Thabo Mabunda, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team