SP
Shadi P
1 reviews | Active since Mar 2021
31 Mar 2021, 13:54
UNFAIR AND RIDICULOUS
I will never recommend Innovation group to ANYONE! My service plan expired in Jan and I pleaded with them to pay for my service in Feb but they refused. I made peace with it and paid for the service plan. They continued debiting for the same service plan they said EXPIRED!!!! Like what the hell??? now I have to pay for 6 more months for an expired plan while my mileage is way below the plan I was initially covered for. I would have understood if they paid for the service in Jan but they refused and they still want to debit?? That's nonsense man! STAY AWAY FROM INNOVATIONS, I REPEAT STAY AWAY FROM INNOVATIONS GROUP!!!
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Replies (1)Innovation Group's replyOfficial
31 Mar 2021, 15:10 Hi Shadi,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply31 Mar 2021, 15:10
Official
Hi Shadi,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
