Undermining Customers!

I had paid off my service plan, i only used 1 out of 3 services. My car service costs between 6***. They were very quick to cancel my policy & payout a minuscule amount of R3148.11 as a cancelation fee. The response rate 0/10 (I've always waited 4-5 months to be attended to and the attendance/response only happens when i took matters to Hellopeter). Would not recommend; they never apologize for their lack of service/response. Advise to them, look into your response rate, service to customers & delivery. Innovation Group, you owe me my 2 paid up services, let me know where i can payback this credited minuscule amount of R3148.11.