dP
derick P
1 reviews | Active since Apr 2023
20 Apr 2023, 09:30
ulefone Amore x8
Good morning. where to start? in Oktober 2020 a rep introduce himself to me with this wonderfully cell phone package,2x phones plus a router for only 900 vat incl,it sound promising contract and it was briefed quickly to me,just sign the contract and if the bank phone you just say yes to everything so that you can get your free router plus contract, and from there my hole world just been turn upside down
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Innovation Group's replyOfficial
20 Apr 2023, 10:53Dear Derick Pretroius, Thank you for reaching out and we are sorry to hear about your experience. Unfortunately, Innovation Group specializes in the development, sale, and administration of motor value-add products (service, maintenance and warranty plans) and do not offer or sell mobile phone products. As such, we are unfortunately unable to assist with your complaint. We hope that you receive a speedy resolution to your complaint. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply20 Apr 2023, 10:53
Official
Dear Derick Pretroius, Thank you for reaching out and we are sorry to hear about your experience. Unfortunately, Innovation Group specializes in the development, sale, and administration of motor value-add products (service, maintenance and warranty plans) and do not offer or sell mobile phone products. As such, we are unfortunately unable to assist with your complaint. We hope that you receive a speedy resolution to your complaint. Best RegardsInnovation Group Customer Services Team