pM
progress M
1 reviews | Active since Jul 2018
12 Sept 2022, 22:03
Tyre Warranty No response
Called to do a claim on my tyre warranty a week ago and was advised to head to tiger wheel, guys from tiger wheel submitted the claim and it's been a week now and there's still no response and I'm without tyres I'm so frustrated because I paid these people in full for the policy. Wow
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Innovation Group's replyOfficial
13 Sept 2022, 08:53Dear Progress Mlambo, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply13 Sept 2022, 08:53
Official
Dear Progress Mlambo, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team