TYPICAL INSURANCE ****
<p>I purchased a brand new Chev Utility from Fury Hyde Park. As with all of the vehicles I purchase, I always make sure they are covered by a full 5 year / 100 000 km warranty. in this case I had to pay an additional R 30k for the priveledge. I felt that this was money well spent as I did not have to worry about any nasty surprises for the next 5 years.</p> <p>It comes as no surprise to me that now I have a claim for a clutch to be repalced, they will not honour their warranty.</p> <p>Their reasoning "poor driving s****s".</p> <p>You make me laugh probably because your comany is a joke.</p>
Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
We confirm that you have been contacted by a customer care representative and has advised and provided the reasons for your claim not being honoured, due to your policy terms and conditions.
We apologise for the inconvenience this has caused you and should you not be satisfied with the outcome of your complaint , you are more than welcome to follow the complaints procedure as stated in your policy documentation.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
We confirm that you have been contacted by a customer care representative and has advised and provided the reasons for your claim not being honoured, due to your policy terms and conditions.
We apologise for the inconvenience this has caused you and should you not be satisfied with the outcome of your complaint , you are more than welcome to follow the complaints procedure as stated in your policy documentation.
Kind regards,
Tumi Bacela