Traficc policy - highway *******

On 29/07/2014 I took 2 Traficc policies for motor service plans out on mine and my daughters car. I took my car in for a service a few months later to find that there was already a built in service plan on the vehicle, SOMETHING THAT YOUR COMPANY WOULD BE AWARE OF. I tried to cancel my policy and get a refund: the telephone operators told me it would be cancelled within 21 days, a refund will be considered?? Nothing happened and I phoned again at the end of last year, same promise. Still deductions going off my account of R 413 for that vehicle.<br> And now I checked again and still deductions going off! Innovation Group, did you really think you would get away with this?