HB
Hess B
1 reviews | Active since Nov 2022
11 Nov 2022, 07:20
Toyota car warenty extention
I extended my car's warranty and cancelled it the same day. A sms was sent to me that it has been canceled and I would get the refund by 21 September 2022. It is 10 november and I cannot get hold of them.
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Innovation Group's replyOfficial
11 Nov 2022, 09:14Dear Hess Bean, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best Regards,
Innovation Group Customer Services Team
Innovation Group Customer Services Team
Innovation Group's reply11 Nov 2022, 09:14
Official
Dear Hess Bean, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best Regards,
Innovation Group Customer Services Team
Innovation Group Customer Services Team