1 reviews | Active since Feb 2014
Towing charges not reimbursed - 193994
Towing charges not reimbursed - 193994
Authorisation number 193994 has reference. My car went in for an injector repair. Innovation group accordingly approved the injector repair to the value of R2000 to which I received the money of. Included in the claim and supporting invoice email was towing cost of R500. I never received my reimbur*****t for the towing charges. When I phoned innovation group, they accordingly indicated that as long as the R500 is included on the invoice, they will reimburse me for it. I never received this R500. Can I please request that I be reimbursed ASAP?!
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that a complaints consultant has provided feedback on the refund and resolved the matter.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Dear Client,
Thank you for your patience regarding the concerns raised.
We confirm that a complaints consultant has provided feedback on the refund and resolved the matter.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team