******* and useless company that knows jerk

My car blew its engine and i had an extended warranty with this stupid thieving insurance. I logged a claim via the dealership and it was rejected on the basis that I took my service late with over a 1500 kms for the 60000kms. So It is true that Insurance companies look for the slightest reason not to pay your claim and honour their side of the deal. I am so livid and as a result I am carless as they don't want to fix my car. I curse the day i took the insurance with them and wish i could have gone for a better Insurance company, wonder if there is any out there. But INNOVATION GROUP IS A BUNCH OF USELESS PEOPLE. I WROTE TO THEIR OMBUDSMAN AND TILL TODAY AND I AM WAITING FOR THEIR RESPONSE. THEY HAD SAID THEY WILL GET BACK TO ME WITHIN 48 HOURS AND IT HAS BEEN FIVE DAYS NOW. I WONDER WHY THEY ARE STILL DEBITING MY ACCOUNT. THEY BETTER NOT MONTH END AND EVEN IF THEY DO, I WILL DO A REVERSAL. THEY ARE A DISGUSTING BUNCH OF PEOPLE....NO SUPERVISOR WANTS TO TALK TO CLIENTS AS THEY CLAIM TO BE BUSY. BUSY ENOUGH TO ATTEND TO YOUR CLIENTS, THE ONES THAT MAKE SURE YOU HAVE FOOD ON THE TABLE COME MONTH END???

I AM SO DISGUSTED....