They will go to an extent to lie not to approve claim

My mother has a policy in existence since 2018 with First For Women Insurance. Type of cover: extended warranty. A claim on the vehicle Audi A4 for repair of clutch kit and components was lodged arising from mechanical failure. Vehicle has good service history at a dealership, there was no comments from last service regarding clutch which was less than 03 months before breakdown. The insurer (First for Women Insurance) declined the claim and stated that they acted on the information of the dealership which reported that them that the clutch failed due to normal wear and tear. The dealership where the vehicle is currently at declined such allegations from First For Women.

First for Women Insurance complaints department was contacted and still refused to process the claim in question. This just tells how much First for Women Insurance can go to such an extent to lie not to approve claims. Or maybe only family and friends claims are the ones that are only approved if a client with such record of the insurance gets declined and **** to at the same time. I will make sure everyone close to us as family and friends , colleagues, business partners, graduates, etc they never ever make a wrong decision to choose First for Women Insurance. This is just so frustrating and I believe I will try my best and sing this song loud and clear to everyone not to end up like my mom.