GS
Gary S
1 reviews | Active since Oct 2018
15 Jan 2021, 13:29
THEY HAVE NO CUSTOMER CARE - BELIEVE ME
they don't deserve one STAR ! NEVER TAKE OUT THEIR WARRANTY COVER.
IN A NUTSHELL THEY REQUIRE YOU TO PAY FOR STRIP AND ASSEMBLE EVEN AFTER THEY DECLINE YOUR CLAIM. OFCOURSE I DID NOT HAVE THE FUNDS AVAILABLE ESPECIALLY IN A PANDEMIC TIME. I HAVE NEVER HEARD TO BE LIABLE FOR COST IF YOUR CLAIM IS NOT APPROVED.
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Innovation Group's replyOfficial
18 Jan 2021, 08:27Hi Gary,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply18 Jan 2021, 08:27
Official
Hi Gary,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team