They broke my key transmission now my lights do not work!

I am writing to express my deep disappointment with the service that I received from Car City Service. I recently took my car in for a routine service and unfortunately, the service department caused significant damage to my vehicle.

Specifically, the key transmission was broken during the service, leaving me unable to start my car without significant difficulty. Additionally, after Car City Service fixed that, I have discovered that my lights re not working properly, which could result in a fine from traffic.

This situation has caused me significant inconvenience and expense, and I am extremely dissatisfied with the level of service that I have received from Car City. I believe that the dealership should take full responsibility for the damages caused to my vehicle and reimburse me for any costs associated with repairing the issues.

I have already attempted to contact the service department at Car City to address these issues, but I have not received a satisfactory response. As such, I am writing to you to request that this matter be escalated to a manager or supervisor at the dealership.