MG
Mark G
1 reviews | Active since Oct 2019
08 Oct 2019, 14:43
They are hard to get hold of. they are not compatant and give you a run around second to none.
This is the worst insurance company that i have ever had to deal with. Beware and stay away!!!!!! They sell a product called motormend extended warranty. This product is disgracefully sold by BMW CEDAR ISLE and they should be ashamed to sell and market this product to their customers. Not only is the service shocking its a policy that is misleading at best. My car has been sitting at BMW for 10 days just waiting for authorization and the contribution to the entire invoice was a pittance. Buy this policy at your own peril is my advice. 1 star is way too high!!!!
Helpful (0)
Replies (2)0
Replies (2)Innovation Group's replyOfficial
08 Oct 2019, 14:55Hi Galvin ,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's reply08 Oct 2019, 14:55
Official
Hi Galvin ,
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Thank you for taking the time to contact Innovation Group and notifying us of your complaint.
Please be assured your complaint will be reviewed and a consultant will be in touch with you.
Thank you.
Kind Regards,
Complaints Team
Innovation Group's replyOfficial
10 Oct 2019, 15:27Hi Galvin,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Innovation Group's reply10 Oct 2019, 15:27
Official
Hi Galvin,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards,
Complaints Team
