FS
Franklin S
1 reviews | Active since Nov 2012
06 Apr 2023, 13:09
The worst Service ever
The worst service you can ever get. I am sitting without a car for longer than a month, I am the one who must phone them daily for feedback. They do not keep their promises of returning your calls and continue looks for reasons to reject your claim. They go from one document to the other looking for ways to reject the more you give the more they ask.
Helpful (0)
Replies (1)0
Replies (1)
Innovation Group's replyOfficial
11 Apr 2023, 07:17Dear Franklin Schaanick, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply11 Apr 2023, 07:17
Official
Dear Franklin Schaanick, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team