The worst customer service!
I don't know how to get approval for clients a Innovation anymore!?.. I phone and get transfered....over and over again. I have been trying to get approval for a claim for a client for 5 working days now. really!? The three times I got through, all three Innovation employees kindly transfered me to "hold"... I can not recommend Innovation to anybody, as their service is simply pathetic!
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards
Complaints Team
Dear Client,
Thank you for your patience and allowing us the time to investigate your complaint.
We confirm that a complaints consultant has provided feedback on the concerns raised.
We apologise for the inconvenience caused and we appreciate your understanding.
Kind regards
Complaints Team
Good day Coreen
Thank you for notifying Innovation Group of your complaint. We apologise for the lack of service delivery you have experienced when dealing with Innovation Group.
Your complaint has been escalated to our customer service team for investigation and resolution. A customer service representative will be in contact with you shortly.
Best Regards
Innovation Group
Good day Coreen
Thank you for notifying Innovation Group of your complaint. We apologise for the lack of service delivery you have experienced when dealing with Innovation Group.
Your complaint has been escalated to our customer service team for investigation and resolution. A customer service representative will be in contact with you shortly.
Best Regards
Innovation Group