1 reviews | Active since Oct 2015
The inhuman treatment suffered
The most horrific encounter with the guys. Was traveling with the kids 5 and 6 year olds on one of the most considered dangerous road N4, approx 7KMs away to Engen Belfast 1 Stop. Its a no man's land area and as a parent with the kids at the same place, the levels of anxiety rises and you become extremely vulnerable. Fortunately the TracN4 guys came for us and help in changing the tire. Was heavily raining. Long story short: The Innovation Group guys thing I am making these all up and don't want to assist with the tyre replacement. Was asked to get the confirmation of the TracN4 guys to confirm that they came to aid, which the did. Reasons being, was just all over the place and panicking, which made me forget to take the pictures of the damaged tyre. They don't seem to be be humans in this regard. When you are vulnerable, anything can happen and you can miss few things. Not sure why they think, I am trying to de***** them
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
