Thanks to Antoinette Howard for her proper investigation and positive feedback

Big thanks to the lady by name Antoinette Howard...thank you so much for a proper investigation to my complains about innovations service and please teach those people at the customer call center a litle big of communication skills...i do not want to say they are dumb but they lack communication skills...some of them cut my call because they couldnt listen to my story...i find my case resolved ...thank you so much Antoinette.