Terrible service - invoice not paid

I submitted an invoice for payment on the 25.09.2015. It still has not been paid, I phoned on the 21.10.2015 to be told that it would be done in 7 to 14 working days. On the 02.11.2015 it was still not paid, I was told that it would be done that day and would reflect in 2 to 3 working days. <br> <br> Today I call and speak to Rochelle for the second time to be told that it would be paid in 7 to 14 working days! This is unacceptable, there was not a single manager available that I could speak to about the matter and they never return messages.<br> <br> We will now insist that the client pay the bill in full and then they can fight with Innovation to be refunded.<br> What a terrible company!!!!!