LS
LERATO S
1 reviews | Active since Aug 2014
30 May 2023, 11:35
Terrible service
I would never take an extended warranty policy with them again!!! And have rude customer service agents
Helpful (0)
Replies (1)0
Replies (1)
Innovation Group's replyOfficial
30 May 2023, 14:30Dear Lerato Shupinyaneng, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best Regards Innovation Group Customer Services Team
Innovation Group's reply30 May 2023, 14:30
Official
Dear Lerato Shupinyaneng, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best Regards Innovation Group Customer Services Team