Terrible Service

<p>On 24/7/2017 I phoned the Innovation Group to apply fora Maxicare Appliance Warranty. The consultant was very helpfull and the undertaking was that my 1st premium will be deducted on 1/8/2017. All of this was confirmed with an email with the policy document received on 25/7/2017.</p> <p>On 3/8/2017 i phoned client service spoke to Palesa - she could not find the policy no that was given to her she confirm that she will forward the details to the admin to contact me.</p> <p>On 4/8/2017 I phone again client service i hold on 20 minutes and then the call was dropped by the consultant before i could even greet - took all my airtime. If this policy is underwritten by ABSA and the if the Innovation group cannot even have the courtesy to come back to their clients then this is a bad reflection on ABSA also.</p> <p>Still waiting for any feedback after i send an email to complain.</p>