AM
Andrew M

1 reviews | Active since Jul 2017

20 Jul 2017, 15:00

Terrible service

<p>Innovation Group warranty is nonsense, i have a policy with them and i also took their car hire benefit but they say i can only qualify for 2 days hence its not mentioned in the policy document.What ****es me off is that my has a serious mechanical issu and i wont be fixed in 2 days. It doesn't make sense!!!!!!!!!</p>

0
Replies (1)
Innovation Group
Innovation Group's reply28 Jul 2017, 15:15
Official

Dear Client,

Thank you for your patience regarding the concerns raised.

We regrettably are bound by the terms and conditions of the policy which states the vehicle hire cover. We confirm that the copy of the policy documentation has been made available to you.

We apologize for the inconvenience this has caused you.

Kind regards,

Tumi Bacela