1 reviews | Active since Dec 2023
Terrible service
I have been trying to get a hold of someone from the beginning of September to extend my warranty, numerous calls, multiple emails to date no one has contacted me. I called in yesterday again to add my 2nd vehicle still no assistance. It's like they don't want the business. Customer service sucks every time you call they say someone will call you back but there is no call back no replies to email, it's like they don't want your business.
Dear Denise R,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Dear Denise R,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team