Terrible Iinnovations group
I have been paying for clutch kit warranty for some time now.When the clutch set needed to be changed these people turnaround and say they don't pay for ware and tare only mechanical repairs.I was not told about this when I got the policy.When its time to pay then you tell me this.How can you tel the difference because mechanical failure is the course of ware and tare.Consider my policy cancelled. Do not fall for these people because they do not tell you everything when you take out a policy. EN: 173243
Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
After careful consideration, it is with regret that we will not be able to honour your claim. As per your policy terms and condition the cause of failure is not covered by your Policy.
We apologise for the inconvenience this has caused you and trust that the above meets with your understanding.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
After careful consideration, it is with regret that we will not be able to honour your claim. As per your policy terms and condition the cause of failure is not covered by your Policy.
We apologise for the inconvenience this has caused you and trust that the above meets with your understanding.
Kind regards,
Tumi Bacela