1 reviews | Active since Jun 2016
Suspicious & Worried about Innovation Group
<p>A consultant called me about taking a policy to extend my warranty of the car I just bought that is financed through ABSA. I took out the policy and was told I would receive the paperwork via email that same day, it is now three months later and still nothing!!!! I want to cancel this policy now!</p>
Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
We apologise, for the bad service you have experienced when dealing with Innovation Group and we assure you that this matter, has been addressed with the concerned parties.
We confirm that your Policy documentation has been sent through to you on 23 June 2016 and you are welcome to contact our customer care department at ********** should you require clarity thereof.
We trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela
Dear Client,
Thank you for notifying Innovation Group of your concerns and for allowing us the time to investigate.
We apologise, for the bad service you have experienced when dealing with Innovation Group and we assure you that this matter, has been addressed with the concerned parties.
We confirm that your Policy documentation has been sent through to you on 23 June 2016 and you are welcome to contact our customer care department at ********** should you require clarity thereof.
We trust that the above meets with your satisfaction.
Kind regards,
Tumi Bacela