TS
Terence Scott-Turner

1 reviews | Active since May 2012

31 May 2016, 09:58

Superdrive Warranty - Crazy good

<p>You guys must be sick of the site of me by now, but I have nothing but props for you. </p> <p>R8000 for a 2 year warranty that remained unused for about a year, and now many claims (and approvals) later I am writing my very first positive review on this site. </p> <p>Claim 1 - stuck on the side of the road, blown turbo. 1 call to Innovation group and a proffesional tow truck service arrives within an hour. Had to pay cash up front which I wasnt too happy about but I got R1000 of R1200 back. Happy.</p> <p>Claim 2 - turbo assembly. Paid from warranty as stated in agreement. Very happy.</p> <p>Claim 3 - engine stuffed - R35000 PAID, again as agreed. Now I am impressed. Surely they wont pay out much more, at least not anytime soon.</p> <p>Claim 4 - 2 months later max, Radiator needed. Paid as agreed.</p> <p>I WILL be renewing, if you let me. Thank you for the great service. Best warranty money can buy right now.</p>

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Replies (1)
Innovation Group
Innovation Group's reply08 Jun 2016, 13:56
Official

Dear Client,

Thank you for your post and for taking the time to provide us with your feedback.

We take great pride in providing customers with effective and efficient service and we are delighted to hear that you were satisfied with the service provided.

Please be assured that the compliment will be forwarded to the claims department.

Kind regards,

Tumi Bacela