MN
Mapriest N
1 reviews | Active since Oct 2021
09 Nov 2023, 09:43
Stressing service ever
Bad customer I'm so so disappointed the way they treated me now I hv to pay for service out of my pocket though I'm paying monthly for it no one advised me when to cum back for next service so pusssx
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Innovation Group's replyOfficial
09 Nov 2023, 09:59Dear Mapriest Thabsile Ndlovu, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply09 Nov 2023, 09:59
Official
Dear Mapriest Thabsile Ndlovu, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team