Stranded

Item: Innovation Group
Rating: 2
Author: Riaan W

I hit a pothole on Saturday 2 April and has been on hold the whole Monday and is still holding on Tuesady then the call get dropped

Helpful (0)

Replies (2)

Innovation Group's replyOfficial

06 Apr 2016, 16:19

Hello Riaanw71,

Dear Client,

Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.

Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.

We would like to assure you of our commitment to have your complaint resolved as soon as possible.

Best Regards.
Tumi Bacela

Best regards,

Innovation Group's reply06 Apr 2016, 16:19

Official

Best regards,

Innovation Group's replyOfficial

13 May 2016, 10:21

Dear client,

Thank you for your patience regarding your complaint.

We apologise for the inconvenience this has caused you and we confirm that your claim has been authorised and paid accordingly.

We trust that the above meets with your satisfaction.

Kind regards,

Tumi Bacela

Best regards,

Innovation Group's reply13 May 2016, 10:21

Official

Dear client,

Thank you for your patience regarding your complaint.

We apologise for the inconvenience this has caused you and we confirm that your claim has been authorised and paid accordingly.

We trust that the above meets with your satisfaction.

Kind regards,

Tumi Bacela

Best regards,

Stranded

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