SS
Sifiso S
1 reviews | Active since Nov 2017
20 Aug 2024, 09:22
Stop Contacting me
Your call center agents are rude, they always hand up on me when I show no interest in whatever they are trying to sell. I want to categorically state that I do not wish to be contacted by Innovation group on behalf of Absa vehicle finance. Should I receive further calls I am going to charge R100 per second for wasting my time. *** and your other numbers
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Innovation Group's replyOfficial
20 Aug 2024, 09:34Dear Sifiso Sithole
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply20 Aug 2024, 09:34
Official
Dear Sifiso Sithole
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team