1 reviews | Active since May 2016

10 Aug 2017, 17:40

Still waiting

<p>I have been waiting for 3 months for the innovation group to upload my extended warranty on to my toyota app.Don't waste your time phoning them as nobody is in office to take your calls!!Empty promises ... all I ask for is a simple technical issue and the lady who sold me the policy is super inefficient so I can't waste my time asking for her assistance</p>

0
Replies (3)
's update13 Aug 2017, 15:04
Reviewer Update

nobody has bothered to respond to me up till now.Still waiting!!!

's update20 Aug 2017, 21:11
Reviewer Update
someone phoned and promised to sort out .....nothing has happened!!!
Innovation Group
Innovation Group's reply21 Aug 2017, 15:51
Official

Dear Client,

Thank you for your patience regarding the concerns raised.

We apologise for the inconvenience this has caused and can confirm that the complaints department has been in contact with you to resolve the matter.

We appreciate your understanding on this issue.

Kind Regards,

Complaints Team