AP
Ashnee P

1 reviews | Active since Aug 2013

16 Apr 2015, 07:36

STILL NO REPLY TO REQUEST FOR REPAIR

I have submitted a request for repairs to the innovation group on the 23 March 2015 and was advised that someone will contact me with regards to the repair. This has not happened, when i contacted the call centre they advised me that they cannot fine my request!!! The request was sent through again on the 30 March 2015 &amp

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Replies (1)
Innovation Group
Innovation Group's reply16 Apr 2015, 08:44
Official
Hello ashnee72,

Dear Client,

Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.

Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.

We would like to assure you of our commitment to have your complaint resolved as soon as possible.

Best Regards.
Tumi Bacela