SR
Sudhir R

1 reviews | Active since Sept 2012

04 Dec 2017, 11:52

STILL DEBITING MY ACCOUNT!! - policy was cancelled long ago

This is yet another review about innovation group - Guys... why cant you just do your jobs and be good people. this is in reference to this review.

https://www.hellopeter.com/innovation-group/reviews/very-dissapointing-and-frustring- ********** .

Only after i threatened to go to talk radio and tell the world how disgusting this company is did people start assisting me - why do we have to resort to such measures to get innovation to DO THEIR JOBS. My money was refunded to me (this was after 6 months).

They assured me that it wont be debited again but true to the uselessness nature of innovation people my account was debited again. I feel sorry for that 3.5 percent of people at innovation that actually are good at their jobs who get bad names because of the other 96.5 percent

You guys need to phone me today and sort this out. or else....

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Replies (1)
Innovation Group
Innovation Group's reply12 Dec 2017, 10:20
Official

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,

Complaints Team