LM
Lindiwe M

1 reviews | Active since Nov 2017

21 Nov 2017, 04:24

Still being billed

I had a service plan with innovation, however my service or vehicle maintenance has expired and I cant claim anymore,I called 3 months back and I was told there is no need to cancell as it shows it has expired, I have been billed for 3 months now and I cant get hold of anyone, I want this cancelled and my money back

0
Replies (1)
Innovation Group
Innovation Group's reply24 Nov 2017, 11:37
Official

Dear Client,

Thank you for your patience and allowing us the time to investigate your complaint.

We confirm that a complaints consultant has provided feedback on the concerns raised.

We apologise for the inconvenience caused and we appreciate your understanding.

Kind regards,

Complaints Team