1 reviews | Active since Jul 2013
STILL AWAITNING DOCUMENTS AND CONSULTANT UNPROFFES
GOOD DAY<br> <br> I HAVE REQUESTED COPIES OF MY DOCUMENTS 2 DAYS AGO. I SUPPOSE TO RECEIVE IT ALONG TIME AGO WHEN I JOINED THE POLICY. I PHONED TO HEAR WHY YOUR COMPANY DIDNT DELIVER SERVICE WITHIN 48 HOURS. I CANT PUT IN ANOTHER REQUEST AND WAIT ANOTHER 48 HOURS IS UNPROFFESIONAL AS A BIG COMPANY LIKE YOURS. ITS CLEAR YOUR COMPANY DONT DELIVER SERVICES TO CUSTOMERS. IF YOU CANT BE IN YOUR TIME FRAME THEN HOW YOU WILL LOOK AFTER MY VEHICLE. I PHONE THE CONSULTANT SALOMI AND TELL HER I CANT WAIT ANOTHER 48 HOURS AND HOW YOUR COMPANY WILL LOOK AFTER MY CAR IF ITS NOW LIKE THAT SHE HANG UP WHILE IM SPEAKING. YOUR CONSULTANT IS UNPROFFESIONAL AND IF SHE DIDNT HANG UP SHE COULD HAVE RETURN A CALL. THERE NO EXPLANATION FOR THAT.
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
Dear Client,
Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.
Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.
We would like to assure you of our commitment to have your complaint resolved as soon as possible.
Best Regards.
Tumi Bacela
