STILL AWAITING A CALL
On the 25 March I sent a request for the Innovation Group to call me
The Reply Good day Sir/Madam
Thank you for your email, please note that the request has been submitted to our sales department and they should contact you shortly.
For any further assistance please contact customer care on ***.
Kind Regards Nomathole
Till to date I'm still awaiting a call with a second request 2 days ago
Helpful (0)
Replies (2)0
Replies (2)
Innovation Group's replyOfficial
10 Apr 2025, 09:31Dear Bonita We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply10 Apr 2025, 09:31
Official
Dear Bonita We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
's updateReviewer Update
10 Apr 2025, 11:47Good day Innovation
Thank you kindly for responding
I recieved a call from Zahid/Zahir...he was very helpful...really assisted me to the best of his ability...his explained everything to me ...making sure I understood what I requested...such colleagues should be kept as Gems that correct others faults
He deserve an incentive
Thank you Zahir💯
Thank you kindly for responding
I recieved a call from Zahid/Zahir...he was very helpful...really assisted me to the best of his ability...his explained everything to me ...making sure I understood what I requested...such colleagues should be kept as Gems that correct others faults
He deserve an incentive
Thank you Zahir💯
's update10 Apr 2025, 11:47
Reviewer Update
Good day Innovation
Thank you kindly for responding
I recieved a call from Zahid/Zahir...he was very helpful...really assisted me to the best of his ability...his explained everything to me ...making sure I understood what I requested...such colleagues should be kept as Gems that correct others faults
He deserve an incentive
Thank you Zahir💯
Thank you kindly for responding
I recieved a call from Zahid/Zahir...he was very helpful...really assisted me to the best of his ability...his explained everything to me ...making sure I understood what I requested...such colleagues should be kept as Gems that correct others faults
He deserve an incentive
Thank you Zahir💯