PK
Prince K
1 reviews | Active since Sept 2023
14 Sept 2023, 16:54
STAY WAY FROM THEM I REPEAT STAY AWAY
This is the creepiest company in the history of crep. All they want is people’s money without any service what so ever im yet to meet a single person who has been helped by these people its clear from the one and a half Star reviews the YOU SHOULD NEVER EVER GET INVOLVED WITH THEM. Please tell all your moneys and save them look at the fine print on their contract they dont cover anything i would give this company a zero. Failing to just process a claim of 2300 after so much has been paid to wards you people
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Innovation Group's replyOfficial
15 Sept 2023, 08:33Dear Prince Khumalo, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply15 Sept 2023, 08:33
Official
Dear Prince Khumalo, We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team