Stay away from this business

I have had 3 cars in a space of a year and its premium cars. At each purchase I paid in full for my warranty with innovation. Upon me calling yesterday , the following became apparent.

1. The first car I had to give back to the dealer due to it being mechanically inept. This was after 1 month, however, my warranty ticked and according to innovation, it is still active, which meant that I spent all that money and had no car.

2. I Bought a F30 BMW and kept it for about 5 or 7 months and then sold it about 3 weeks ago. The car has full service history which innovation gladly took my money. I have since requested it be transferred to the new owner baring in mind, they insured the vehicle. The hoops I now have to go through to do this is crazy. The car was insured 7 months earlier by them, and it did not need servicing, yet they say they want a full service history before transfering the car to the new owner? I now have to go back to when the car was manufactured and then bought by the 1st owner before I who am and was the 2and owner can sell the car? This is pathetic.

3. I now have another new car and another policy with them, and the car is in my possession a week today. I am looking for a new warranty company and then will cancel my policy because of their poor service and rude customer care agents. I'll rather keep my money and pay for repairs myself than to deal with this company. Lastly, if the statement of point 2 is true, it will mean they insured my car with the understanding of it having a full service history but when o sell it then they will give me uphill based on their own *******.

Not happy. Not happy at all, and when you point out to the agent logic and reasoning that they dpnt have the intelligence to interpret based on the new law passed, they become defensive and rude.