rM
ricardo M
1 reviews | Active since Aug 2017
22 Nov 2024, 10:07
STAY AWAY FROM THESE *******!!!!!!!!!!!!!!!!!!
This company has been incredibly disappointing. I strongly advise against purchasing any warranty cover from them. When I needed assistance the most, they refused to help, and now I'm struggling to get my refund. Their towing service, "First Help," should be renamed to "No Help." This has been the most ********* and unhelpful experience I've ever encountered. Absolutely unacceptable! STAY AWAY FROM THESE *******!!!!!!!!!!!!!!!!!!
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Innovation Group's replyOfficial
22 Nov 2024, 10:15Dear Ricardo Minadoo,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
Innovation Group's reply22 Nov 2024, 10:15
Official
Dear Ricardo Minadoo,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof. Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email. Best RegardsInnovation Group Customer Services Team