NL
Nicoleen L

1 reviews | Active since Jun 2015

17 Jun 2015, 17:55

Stay away From Motormend Warranty don't pay claims

I have a hyundai getz a month ago the car didn't want to go into a gear so I took the car to hyundai airport kempton park so the technician tested the car and said there's nothing wrong with the car as it was driving so last week the car made the same thing technician stripped the clutch and now all of a sudden the clutch is finished so I have a policy with motormend they refuse to pay and say its because of negligence I'm the second owner of the car I don't even have it for a year so I don't understand how can they say its my fault they don't even know my driver behaviour I personally think they avoiding to pay the claim anyone considering to buy a car and they offer this warranty please don't accept it they don't pay!

0
Replies (1)
Innovation Group
Innovation Group's reply18 Jun 2015, 11:16
Official
Hello NicoleenJaslyn ,

Dear Client,

Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.

Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.

We would like to assure you of our commitment to have your complaint resolved as soon as possible.

Best Regards.
Tumi Bacela