STAY AWAY FROM MFC/INNOVATION GROUP EXTENDED WARRANTY

I have spent the whole day on the phone because Innovation Group has been giving me the run arounds. I took out extended with MFC which is administered by Innovation Group, I called in last week to confirm whether I still had active cover and I was told yes, up until the 31/12/2019. I called in multiple times to confirm this and I was that I am still covered

I took my car in for the repair today at KIA and they tell the dealership that my Warranty has expired in May 2019. I do not understand how this works at all. Now I had to pay the diagnostic fees from my own pocket with no repairs because it would cost me R5000. This is not right, your feedback is inconsistent and it has cost me unnecessary money