STAY AWAY FROM INNOVATION GROUP

Terrible expierance with them, please stay away. Had a two year service plan with them, they paid first service this year's service at Kia they rejected. Have warranty and warranty booster with them, meaning if you service your car over the prescribe recommended service kilos the warranty will lapse. They decline your service meaning you have to pay thousands unexpected cash out of pocket. If you can't service out of pocket you risk your warranty. Bad call center service, they switch the phone off in your ear. You don't get any communication from them, if you ask why they shift the blame to external service providers should have informed you. Kia Jeffrey's bay really made this awful expierance dealing with innovation much better reckoning how innovation group is robbing me on an active policy. Manage to service my car out of pocket at a reduced price. Innovation group lies called them three weeks before hand to make sure everything in place they gave me the greenlight just to not pay plus switch the phone off in my ear claim is rejected it's just that finish and klaar. Taking them to the ombudsman