TK
Thapelo K
1 reviews | Active since Jun 2020
14 Feb 2025, 10:36
Stay away from innovation group
The worst warranty plan ever, my car is still awaiting repairs at Nissan since the 18th of December 2024 to the 14th February 2024 no feedback from them whatsoever not even a courtesy call. Worst service of my life
Helpful (0)
Replies (1)0
Replies (1)
Innovation Group's replyOfficial
14 Feb 2025, 10:41Dear Thapelo Khaas,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply14 Feb 2025, 10:41
Official
Dear Thapelo Khaas,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation, and we endeavor to provide feedback in a timeous manner.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team