YS
Yongama S
1 reviews | Active since Sept 2023
15 Sept 2023, 09:04
Stay Away from Innovation
Good Day All
This company must start trending on Twitter and Facebook. #StayAwayFromInnovationGroup My car has been at the garage for over 3 months now. Every time we try to communicate it's a new hurdle. Been catching a taxi everyday for the first time in 8 years because of Innovation Group
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Innovation Group's replyOfficial
20 Sept 2023, 08:11Dear Yongama Sam,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply20 Sept 2023, 08:11
Official
Dear Yongama Sam,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team