STAY AWAY FROM INNOVATION

Bad service and ****s, I submitted a warranty claim for the 1st time after paying my policy for close to 2years and my claim was rejected. They tried blaming it on MFC being the final company to a rejection, until I lodged a complain with MFC only then the guy from Innovation group said to me and I quote "your claim will be rejected we just waiting for MFC to send you a rejection etter because we administer the claims". This after the dealer BMW Sandton called and emailed them for feedback on a claim and I spent more than R200 on airtine to get their feedback. I was also told that the claims are dealt with differently according to amounts, so it appeared paying a couple of thousands of Rands for a claim at INNOVATION is no big deal but they dont like paying big amounts

PLEASE STAY AWAY FROM INNOVATION GROUP IF YOU DONT WANT PROBLEMS.

FROM: Unhappy and annoyed customer who had to pay a dealer R24000 out of her own pocket for car to be fixed whilst paying INNOVATION GROUP for similar service.