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Reuben R

1 reviews | Active since Oct 2015

07 Oct 2015, 20:48

Stay away from Absa's Maxicare

Hi<br> <br> I lodged a claim with Maxicare on August 8, regarding a faulty microwave oven. In the first 4 weeks I had no one call on me regarding the claim. On the fifth week they sent a company from Durban called Gemini to do an urgent consultation. <br> They did not even open the unit and said they it needs a electronic board replacement.<br> <br> I contacted Maxicare on 16 Sept and they said they will feed back the following day. I sent them a reminder on 5 Oct and to date no response.<br> <br> Anyone interested in insuring their appliance against a warranty issue should stay clear from Maxicare/Absa. They are a bogus insurance company and a ****.<br> <br> Regards<br> <br> Reuben Raju

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Replies (1)
Innovation Group
Innovation Group's reply08 Oct 2015, 09:21
Official
Hello rajur,


Dear Client,

Thank you for taking the time to contact Innovation Group and for notifying us of your complaint.

Please be assured that your complaint will be forwarded to the relevant department for investigation, action and feedback.

We would like to assure you of our commitment to have your complaint resolved as soon as possible.

Best Regards.
Tumi Bacela