YY
Yassien Y
1 reviews | Active since Feb 2022
24 Feb 2023, 17:21
Stay away!!!!
They take your money and reject ALL claims!! I paid for over 2 years and my first claim was a nightmare and rejected. I got **** to as I was told I'm not covered for strip and quote but my policy states strip and quote is covered. They state wear and tear for everything I claimed on a car that has less Kms for its age..
Helpful (0)
Replies (1)0
Replies (1)
Innovation Group's replyOfficial
28 Feb 2023, 08:44Dear Yassien,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team
Innovation Group's reply28 Feb 2023, 08:44
Official
Dear Yassien,
We acknowledge receipt of your complaint and thank you for taking the time to notify us thereof.
Your complaint has been escalated to a member of our Customer Service Team for investigation and we endeavor to provide feedback in a timeous manner. Should we experience any delays during the investigation of your complaint, our Customer Service consultant will keep you adequately informed regarding the progress of your complaint either telephonically or via email.
Best Regards
Innovation Group Customer Services Team