Shoddy Services

I have been trying to get a refund on towing services which i paid for on their behest for the last 3 months. So i have decided to cancel my policy off which they are still giving me the run around. Imagine i have wrecked a 957 telephone bill trying to claim back R1000 and they still not allowing me to cancel the damn thing. What a group of cheats i would recommend anyone take their services